{"id":5046,"date":"2023-01-26T13:45:00","date_gmt":"2023-01-26T12:45:00","guid":{"rendered":"https:\/\/wearekemb.com\/?p=5046"},"modified":"2025-03-03T18:19:28","modified_gmt":"2025-03-03T17:19:28","slug":"difference-between-user-and-traffic-acquisition-reports-in-google-analytics-4","status":"publish","type":"post","link":"https:\/\/wearekemb.com\/en\/difference-between-user-and-traffic-acquisition-reports-in-google-analytics-4\/","title":{"rendered":"User aquisition vs traffic acquisition in GA4 &#8211; What&#8217;s the difference?!"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;30px||30px||true|false&#8221; custom_padding_tablet=&#8221;||30px||false|false&#8221; custom_padding_phone=&#8221;&#8221; hover_enabled=&#8221;0&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Acquisition reports are considered one of the most important reports in GA4. They show where your traffic is coming from, and what are the channels that are attracting new users to your website. Analyzing traffic and user acquisition reports can be confusing at some points. Both reports show fairly the same metrics but channel attribution numbers will differ between the two. As one is solely focused on the channels that are responsible for acquiring a visitor, and the other is focused on the channels that lead to a session start.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>First user acquisition report<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wearekemb.com\/wp-content\/uploads\/2023\/03\/First-user_acquisition.png&#8221; title_text=&#8221;First-user_acquisition&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p style=\"text-align: center;\">User acqisition report<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>In the user acquisition report, the first default dimension by which metrics are filtered is the <strong>first user<\/strong> default channel grouping. As previously mentioned, the following report shows which channel groupings were responsible in driving people to your website for the first time on a per-user-basis: each identified user will be shown once in this report only. Channel grouping is a dimension in both analytics versions (GA3 and GA4). It automatically groups users according to the way they reached the website.<\/p>\n<p>There are different groupings and they will be automatically detected and properly attributed in GA4 as long as the <strong>source and medium<\/strong> through which the user reached the website conform with GA4\u2019s standard naming convention or else GA4 would attribute new users to an <strong>\u201cUnassigned\u201d channel<\/strong> that is visible in the report above.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Traffic acquisition report<\/h2>\n<p>In the traffic acquisition report on the other hand, the first default dimension is<span>\u00a0<\/span><strong>session<\/strong><span>\u00a0<\/span>default channel grouping. The difference here is that this report shows where sessions have started from.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wearekemb.com\/wp-content\/uploads\/2023\/03\/traffic-acquisition_report.png&#8221; title_text=&#8221;traffic-acquisition_report&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||32px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p style=\"text-align: center;\">Traffic acqisition report<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>This becomes clear when comparing the first metric in both reports: in the first report, the first metric is<span>\u00a0<\/span><strong>New Users<span>\u00a0<\/span><\/strong>which represents the users who have opened your website for the first time ever (hence triggering an event first_open that is automatically detected by GA4).<\/p>\n<p>In this report however, the focus is on<span>\u00a0<\/span><strong>Users<\/strong>. This metric represents the number of<span>\u00a0<\/span><strong>active users<\/strong><span>\u00a0<\/span>on your website, meaning users who have<span>\u00a0<\/span><strong>engaged<\/strong><span>\u00a0<\/span>with your content throughout the sessions they had (<a href=\"https:\/\/support.google.com\/analytics\/topic\/11151952?hl=en&amp;ref_topic=9228654\" title=\"Google offers official\u00a0documentation\">Google offers official<span>\u00a0<\/span>documentation<\/a><span>\u00a0<\/span>on all metrics and dimensions in their reports).<br \/>You will see Sessions as a metric as well, where a single user can have multiple session during a given time period where the channel grouping might differ.<\/p>\n<p>To explain the difference further, let us examine the following example.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wearekemb.com\/wp-content\/uploads\/2023\/03\/difference-between-user-and-traffic-acquisition-.png&#8221; title_text=&#8221;difference-between-user-and-traffic-acquisition-&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p style=\"text-align: center;\">Example showcasing the difference between the two reports<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;697.8px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span>Let\u2019s say you have visited our website for the first time directly, meaning you have opened your browser and entered our address https:\/\/wearekemb.com. You explore our content and then you close your browser. A day later, you would be on Google searching for ways to migrate from GA3 to GA4. You stumble upon our article and you access our website to read the article. Three days later you see a Kemb search Ad on Google, you click on the Ad and explore our website again. And finally, two days later you\u2019re back on Google looking for more answers on GA4 topics, you stumble upon one of our articles again and access the website and decide to book us for a consultation on your GA4 issues and concerns.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>When we look at our GA4<span>\u00a0<\/span><strong>user acquisition report<\/strong><span>\u00a0<\/span>we will find the following:<\/p>\n<ul>\n<li><span style=\"font-size: 16px;\">Since, you reached us<\/span><span style=\"font-size: 16px;\">\u00a0<\/span><strong style=\"font-size: 16px;\">directly<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><span style=\"font-size: 16px;\">the first time you ever visited our website,<\/span><span style=\"font-size: 16px;\">\u00a0<\/span><strong style=\"font-size: 16px;\">Direct<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><span style=\"font-size: 16px;\">will be the channel attributed to getting you on our website.<\/span><\/li>\n<li><strong style=\"font-size: 16px;\">Any<\/strong><span style=\"font-size: 16px;\">\u00a0session you open from that moment on, will be attributed to the\u00a0<\/span><strong style=\"font-size: 16px;\">Direct<\/strong><span style=\"font-size: 16px;\"> channel, meaning it will count as 4 sessions.<\/span><\/li>\n<li><strong style=\"font-size: 16px;\">Any<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><span style=\"font-size: 16px;\">conversion, or event you do from that moment on, will be attributed to<\/span><span style=\"font-size: 16px;\">\u00a0<\/span><strong style=\"font-size: 16px;\">Direct<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><span style=\"font-size: 16px;\">channel. Meaning, it will count the conversion you did, and any other event you might do.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span style=\"font-size: 16px;\">When we take a look at the<\/span><strong style=\"font-size: 16px;\">\u00a0traffic acquisition report<\/strong><span style=\"font-size: 16px;\">\u00a0<\/span><span style=\"font-size: 16px;\">on the other hand we will see the following:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 16px;\">Each Channel group in this example will have a session attributed to it. Since sessions are calculated individually, we will see that organic Search had two sessions, Paid Search and Direct both had one session each.<\/span><\/li>\n<li><span style=\"font-size: 16px;\">Even if you <\/span><strong style=\"font-size: 16px;\">reached<\/strong><span style=\"font-size: 16px;\"> our website directly for the first time, and eventually did a conversion, the <\/span><strong style=\"font-size: 16px;\">session<\/strong><span style=\"font-size: 16px;\"> where you made the actual conversion started because you reached our website through your last Google search which is highlighted in the example above. Therefore, the channel grouping responsible for the conversion is not Direct in this case, but\u00a0<\/span><strong style=\"font-size: 16px;\">Organic Search.<\/strong><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Closing Notes<\/h2>\n<p>Be wary when you analyse both reports, and ask the right questions before investigating your numbers. If you want to know what channels are best for getting people to your website for the first time, you head to the<span>\u00a0<\/span><strong>user acquisition report<\/strong>. If you want to know where your<span>\u00a0<\/span><strong>traffic and sessions are coming from,<\/strong><span>\u00a0<\/span>use the traffic acquisition report.<\/p>\n<p>Make it a habit to always filter reports by the<span>\u00a0<\/span><strong>proper secondary dimensions.<\/strong><span>\u00a0<\/span>When working with a user acquisition report, always use the<span>\u00a0<\/span><strong>first user source\/medium<\/strong><span>\u00a0<\/span>secondary dimension and respectively, the<span>\u00a0<\/span><strong>session source\/medium<\/strong><span>\u00a0<\/span>as a secondary dimension for the traffic acquisition report.<\/p>\n<p>If you require any consultation, or are facing any issues with your GA4 setup, we are more than happy to<span>\u00a0<\/span><a href=\"https:\/\/b2qjiax0.myraidbox.de\/en\/contact-us\/\">help<\/a>!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Acquisition reports are essential reports to better understand the sources responsible for brining new users and traffic to your website.<\/p>\n","protected":false},"author":7,"featured_media":7741,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[24,26],"tags":[31],"class_list":["post-5046","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-intelligence-en","category-data-reporting-en","tag-google-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>User aquisition vs traffic acquisition in GA4 - What&#039;s the difference?! - kemb GmbH - Your Partners in Business Intelligence, Marketing Digital Transformation<\/title>\n<meta name=\"description\" content=\"User acquisition? 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